This course is offered in association with Canadian Management Centre (CMC)
description and outline.
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Course Description
Gain recognition, build stronger work relationships, and deliver high-value results!
Real leaders appreciate it when employees practice upward communication—taking the responsibility to communicate new ideas, innovations and better ways to get the work accomplished. This ability is especially crucial during times of economic uncertainty, where responsibilities can change unexpectedly, and fresh ideas and input are essential at all organizational levels.
This seminar offers practical and adaptive strategies for upward communication—as well as across and downward communication—to inform and influence others no matter where they fit in the organizational chart.
Course Benefits
- Gain recognition, confidence and credibility by putting forward a positive image
Use upward and downward communication to create new opportunities for yourself
Break down the barriers between team cooperation and organizational effectiveness
Reduce frustration through upward and downward communication to build cooperation between different silos
Enhance productivity by gaining support and commitment
Build more cooperative and productive workplace relationships
Who Should Attend
Professionals and managers who want to build the communication skills that encourage dialogue throughout the organization and among different departments and levels.
Course Materials
- Course workbook
- Certificate of completion
Learning Outcomes
- Acquire behaviours and techniques that demonstrate a strong sense of self-confidence with your peers, direct reports and manager
- Develop techniques to analyze audiences and situations appropriately
- Create processes to frame your message to specific audiences
- Apply strategies to influence and motivate others
Prerequisites
- Acquire behaviours and techniques that demonstrate a strong sense of self-confidence with your peers, direct reports and manager
- Develop techniques to analyze audiences and situations appropriately
- Create processes to frame your message to specific audiences
- Apply strategies to influence and motivate others